Getting started

What to have ready

RateWorks builds your model from documents you already have. This is the list, whichever way you start. Most cities gather it in an afternoon; the finance office has nearly all of it.

Set it up yourselfStart with the audits and the budget; add the rest as you reach each page. The portal tells you what each step needs.
AMKO builds your modelSend everything in the first two groups at once; we build from the full set and tie the model to your audit before handing it over.
One-time rate studySame as the build. The study also needs a contact who can answer questions about the billing system and the council's timing.

Always

By utility

Helpful, not required

How to send it

PDFs with selectable text read best; scanned pages work but take longer. Excel and CSV exports from the billing or accounting system are welcome. If you are setting up yourself, drop the files on the Documents page of the portal. If AMKO is building the model, reply to your access email with the files attached, or ask us for a shared folder. Do not send pages that carry passwords or account logins; the model never needs them.

The portal reads your documents with an AI reader and shows you every figure with its page before it enters the model. The pages are not stored on the RateWorks server, are not used to train anything, and are deleted at the reader's service within 30 days. Terms of use.